Sarah Dugan

Technical Content Lead · Documentation Specialist · Collaborative by nature

I build documentation systems that scale.

For nearly a decade, I've created technical content for complex products—from machine learning platforms to enterprise security software. I've documented Google's Gemini and PaLM 2, architected complete learning centers from scratch, and developed content strategies that serve millions of users.

My approach: I combine deep technical understanding with clear information architecture. Whether I'm explaining AI concepts, designing documentation portals, or establishing content processes for growing teams, I focus on making complex systems accessible and maintainable.

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